When the house won't cool
AC Repair in Sandy Springs, GA
Why is the house getting warmer while the system keeps running? We measure until we know, then fix that one thing.
What Is Your Air Conditioner Trying to Tell You?
Has the thermostat been creeping a degree or two higher every afternoon? Does the outdoor unit start, stop and start again within a few minutes? Is there a crust of ice on the larger copper line, or a damp spot on the ceiling under the attic air handler? An air conditioner usually announces trouble well before it quits altogether, and in a Sandy Springs summer that seems to last from May into October, those early signs are worth heeding. The cause is nearly always specific. A run capacitor loses strength in the heat. A contactor's points burn and stop closing. A condenser fan motor wears out its bearings. A slow refrigerant leak drains the charge over a season. Algae plugs the condensate line until the safety switch shuts everything down. A careful technician measures voltage, amperage, pressures and temperatures and lets those numbers identify the failed part, rather than replacing components until something changes. Before you phone, a few checks can save time: check that the thermostat shows Cool and a setpoint lower than the room, look at the breaker, inspect the filter and see whether a float switch at the drain pan has tripped. If none of that helps, switch the system off so any ice can thaw.
Which Cooling Problems Do We Diagnose?
These cover the large majority of air conditioning calls we answer around Sandy Springs.
Warm supply air
Temperature drop across the coil, refrigerant pressures and airflow measured to explain weak cooling.
Run capacitors
Tested against their rated value, since a weak one can keep a compressor or fan from starting.
Contactors
Inspected for pitted or welded points that stop the outdoor unit from switching properly.
Fan motors
Outdoor fan and indoor blower motors measured for current, listened to for worn bearings and felt for excess heat.
Iced evaporator coils
Traced to restricted airflow, a dirty coil or a low charge, then corrected at the source.
Refrigerant leaks
Located and discussed with you before any refrigerant is added to the system.
Overflowing drain pans
Condensate lines cleared of algae and float switches tested to protect ceilings and floors.
Tripped breakers and controls
Wiring faults, shorted components and thermostat signals checked to find why power cuts out.
What Should You Expect During the Visit?
A conversation first
We ask what changed, when it started and what you've already checked. If there's a hot smell or spreading water, we'll ask you to turn the system off right away.
Measurements and an explanation
The technician tests the outdoor unit, indoor coil and controls, shows you the failed component and explains the repair and its cost. On older equipment, we'll also talk about whether the repair makes sense.
Repair and verification
After your approval the part is replaced, and we measure the air at the supply registers to confirm the system is cooling as it should.
Why Do Neighbors Trust Us With Their Cooling?
Numbers, not guesses
Readings decide what gets replaced, so you pay for the fix your system actually needs.
Honest about age
When a large repair on an aging unit doesn't add up, we'll tell you plainly and let you decide.
Explained at your pace
Ask as many questions as you like. Understanding your system is part of the service.
- Measured diagnosis
- Cost stated up front
- Cooling verified
- Emergency calls answered
Is Your Home Losing the Battle With the Heat?
Tell us what the system is doing. A technician will help you work out what's wrong and how to get cool air flowing again.