Contact
Contact HVAC Sandy Springs
A phone conversation is the quickest way to understand what your system needs. Here's how to reach us.
Ways to Reach a Technician
- Phone
- (770) 874-5634Tap the number to place a call from a mobile device.
- Coverage
- Sandy Springs and neighboring communities
- Emergency calls
- Our emergency number is answered at any hour for no cooling, no heat, leaks and burning odors.
Regular Hours
| Monday | 7 AM – 7 PM (Sandy Springs team) |
|---|---|
| Tuesday | 7 AM – 7 PM (Sandy Springs team) |
| Wednesday | 7 AM – 7 PM (Sandy Springs team) |
| Thursday | 7 AM – 7 PM (Sandy Springs team) |
| Friday | 7 AM – 7 PM (Sandy Springs team) |
| Saturday | 7 AM – 7 PM (Sandy Springs team) |
| Sunday | 7 AM – 7 PM (Sandy Springs team) |
Scheduled visits run from 7 AM to 7 PM on all seven days, and emergency calls are answered 24 hours.
What Information Helps?
When you call (770) 874-5634, describe what the system is doing: warm air, no heat, an unusual sound, an odor or water. Tell us roughly how old the equipment is and what type of system you have, if you happen to know. Commercial customers, tell us your operating hours as well.
How Does the Conversation Go?
You explain, we take notes
Share the symptoms, the kind of equipment and whatever you've already checked.
We address safety
If there's a burning smell, a leak or any hint of gas, you'll receive clear instructions first.
We arrange the visit
We set up the technician visit and tell you what to expect on arrival.
Questions About Contacting Us
What if my call goes to voicemail during regular hours?
Please leave your name, number and a brief description of the problem. We'll return your call as soon as someone is off the phone.
Can you quote a repair over the phone?
We can discuss probable causes and what a repair typically involves. A firm price follows the technician's diagnosis, and it's always given before work begins.
Do you serve areas beyond Sandy Springs?
Yes. We cover Dunwoody, Brookhaven, Buckhead, Vinings, Chamblee, Roswell and other nearby communities.
I own a rental. Can I set up service for my tenant?
Certainly. Let us know who will provide access and how you'd like to approve any repairs.
Which problems belong on the emergency number?
Anything that risks health or property: cooling gone in dangerous heat, heat gone in a freeze, water coming indoors, a burning odor or a breaker that keeps snapping off.
Would You Like to Talk It Through?
Describe what your system is doing and a technician will share the likely causes and the next step.